Guest Service Agents Jobs in Abu Dhabi | Transguard Careers

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The primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner.

Job Responsibilities

• Provide excellent customer service to the passengers
• Assist passengers throughout the check-in process
• Extremely well-groomed attire
• Being well informed about any information that might be useful to the customer during the journey. (weather conditions, traffic in the neighborhood, news etc.)
• Manage passenger baggage check-in as required
• Report any problems/concerns with the check-in process to the team leader.

Job Requirements

• Minimum English Language Level 4 (as per Transguard English standards).
• Fluent in speaking, reading, and writing English. Additional languages German, Arabic, Hindi, Chinese, French-speaking would be an advantage.
• Ability to work in a team,
• Minimum 1 year of customer service experience.
• Minimum 1 years of aviation ground operation experience.