Head Waiter - Italian Speaker (Dubai, United Arab Emirates)

- Prompt, and courteous greeting of customers- Take orders and deliver food to customers on the table in an accurate and timely manner- Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations- Follow sequence of service standards as per brand guidelines- Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers- Ensure food quality and consistency is delivered at all times- Manage the set up and close down of tables within section- Divide restaurant into sections for each shift and ensure fair allocations- Ensure full closing procedures are carried out consistently and thoroughly- Ensure tables are turned around and ready with minimal delay- Maintain cleanliness and hygiene standards- Ensure the cleanliness and refilling of condiment sets and napkin containers- Coordinating with cashier to handle accurately order invoices and tips- Keeps all work stations and equipment as clean as possible at all times- Attend all regular departmental briefings and contribute to an open communication within the assigned team