Job Description - Hostess

  • High School Degree
  • One year of experience in a similar role
  • Fluency in English
  • Change and Adaptability\: level 1
  • Commercial Understanding\: level 1
  • Communication Skills\: level 2
  • Cultural Awareness\: level 2
  • Customer Focus\: level 1
  • Initiative\: level 2
  • Teamwork\: level 2

  • Schedules dining reservations and arranges parties or special services for diners and and inform the Manager for him to coordinate the needed preparations
  • Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
  • Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
  • Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
  • Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete
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