Hostess

As a Hostess, you are responsible for servingguests in a friendly, timely, and efficient manner to deliver anexcellent Guest and Member experience. A Hostess will also berequired to have extensive knowledge of menu offerings.Specifically, you will be responsible for performing the followingtasks to the highest standards:

• Manage guest queries in a friendly,timely, and efficient manner
• Ensure knowledgeof menu and all products
• Follow correctreporting procedures if faced withissues
• Assists callers courteously andpromptly, taking messages as necessary which are legible andaccurate passing them on to the appropriate person withoutdelay
• Has a good knowledge of therestaurant's sittingarrangements
• Comply with hotel security, fireregulations and all health and safetylegislation