HR and Administration Team Lead

Position Overview:

We are looking to hire an HR and Administration Team Lead who will be responsible for managing a wide range of HR functions such as pension administration, employee onboarding, payroll, and compliance with UAE labour laws. Additionally, the role will oversee key administrative functions, including office management, licensing, and asset management. The successful candidate will ensure seamless operations in both areas while maintaining compliance with legal and regulatory requirements.

Key Responsibilities:

HR Responsibilities:

1. Pension Administration:
• Manage all aspects of pension administration for Local and GCC citizens.
• Handle the GPSSA company portal, ensuring timely registration, cancellation, and compliance with the latest laws and regulations.
2. Compliance with Localization Requirements:
• Track and monitor compliance with localization requirements, including maintaining records of local employee percentages.
• Ensure timely updates to laws or regulations are implemented and manage cancellation/replacement dates accordingly.
3. MOHRE Reporting & Compliance:
• Prepare and submit quarterly MOHRE reports for recruitment companies as part of the PEA process.
• Ensure that all company actions comply with UAE labour laws, keeping up-to-date with new regulations and requirements.
4. WPS Payments:
• Monitor and ensure compliance with WPS (Wage Protection System) by maintaining required monthly payments percentages.
5. HR Systems Administration:
• Oversee the company’s HRMS for branch setup, onboarding, offboarding, and system configuration.
• Administer the MOFA system and ensure records are accurate and updated.
6. HR Management & Support:
• Manage all aspects of employee relations, including workplace investigations, disciplinary actions, and terminations (internally & externally for clients).
• Oversee outsourced staff management, maintaining employee records, and updating company policies.
• Manage payroll, attendance tracking (via ZKTECO), and HR letters issuance.
• Handle visa processing, onboarding, and offboarding procedures, ensuring compliance with internal and governmental regulations.
7. Coordination & Reporting:
• Coordinate with other teams and company PROs for visa processing, complaints, insurance matters, and HR letters.

Administration Responsibilities:

1. Office & Administrative Duties:
• Manage office supplies, inventory, and pantry requirements.
• Coordinate office maintenance contracts, oversee office daily operations, and maintain the IVR system.
2. Licensing & Accommodation:
• Handle Company accommodation matters, including renewals and updates through relevant portals with coordination with Operations Team.
• Liaise with landlord portal for licensing and work permits.
• Manage the renewal of company licenses and ensure all required documentation is maintained.
3. Asset & Resource Management:
• Handle asset ordering with the IT department and manage office equipment.
• Manage media materials such as business cards, letterheads, and other administrative tools.
4. Social Media & Company Accounts:
• Monitor and update company social media content and relevant external company accounts.

5.      Team Leadership task

• Lead and manage a direct team of 7 employees, including typists, admins, and PROs.

o    Oversee team performance semi-annual and workload distribution.

• Identify training needs, provide help and support development to maintain the KPIs.

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience: 5+ years of experience in HR and administrative management, with in-depth knowledge of UAE labour laws and compliance.
• Certifications: HR certifications (CIPD, SHRM, etc.) are highly desirable.
• Languages Required:
• Arabic: Excellent in speaking and writing.
• English: Excellent in speaking and writing.
• Skills:
• Strong knowledge of pension administration and WPS compliance.
• Expertise in managing UAE labour law compliance and MOHRE reporting.
• Proficiency in HR systems and official portals.
• Excellent communication, organization, and leadership skills.
• Ability to multitask and manage both HR and administrative operations effectively.

Standard UAE Benefits