HR Officer

Area of Responsibility

Support Unit / Human Resources Department

Purpose of the Job

The purpose of this role is to perform general administrative duties and monitor the daily activities of the Employee Services team to ensure Service Level Agreements are achieved in a timely manner and in accordance to the policies and procedures of SAS.

Key Responsibilities

• Ensures all employees are included in the medical and life insurance scheme. Corresponds with the insurance companies to ensure all documents/cards are received in time. Ensures staffs that leave the organization are deleted from the scheme. Maintains an updated record of this information and does through follow up of activities.


• Update Employment details on HRP system, Photos and Arabic Data.


• Ensure that duty travel requests are done in an efficient and timely manner.


• Answers telephones, responds to queries from staff and explains and provides correct information regarding the process and requirement for visa, airport pass etc.


• Ensure that visa cancellations have been taken care of all employees who have left the organization.


• Build up relationship with internal and external customer’s i.e. PRO, GOSI/pension office/embassies etc.


• Preparing for medical schedules for new employees and visa renewal


• Coordinate and follow up with the P.R.O for the visas status & all related issues (also with recruitment for


• the new joiners)


• Follow up with insurance company for issuing the medical certificates & coordinate with the driver to collect it for attestation


• Ensures maintenance of the personnel files.


• Set up process for visa, emirates ID etc.


• Carries out other tasks as requested.

Key Responsibilities Continued

Key Performance Measures

• Routine HR administrative matters are perceived as being handled effectively and efficiently.


• Records & Reports are maintained and generated in a timely and accurate manner.


• The work of the Administration Co-coordinator is perceived as being helpful, efficient and effective.

Note – The role defined here is not exhaustive and duties and responsibilities in line with the job function may be added from time to time.

Key Responsibilities Continued

Key Responsibilities Continued

Qualifications

High School Certificate with good pass grades.

Experience

• Work experience, including a couple of years in an HR/Administrative related role would be an advantage, but not essential.

Experience Continued

Skills

Competencies

About Sharjah Aviation Services

Sharjah Aviation Services (SAS) was established on 1st May 2007 as a joint venture ground handling company, owned by Sharjah Airport Authority and Air Arabia, the first low cost airline in the Middle East and North Africa.

Sharjah Aviation Services is the sole ground services provider at Sharjah International Airport and provides both passenger & ramp handling support.