Income Auditor

An Exhilarating Opportunity

Are You Ready
for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive
by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and
Setting the Gold Standard across the Industry.

Join the FIVE
Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Finance
Team as an Income Auditor will Empower you to deliver Exceptional Experiences
across our award-winning Lifestyle Destinations. Jump on Board and Unlock your
Potential in a Buzzing Environment that will take your Career to New Heights!

This role is for a tech-driven revenue assurance
specialist who combines operational expertise (Front Office, F&B,
nightlife/parties) with advanced data analytics, automation, and AI tools to
drive revenue integrity, identify leakages, and enhance profitability.

You will play a key role in transforming income audit
from a control function into a data-driven business partner.

What We’re
Looking For

Experience

• Minimum 2–4
  years in Income Audit / Revenue Audit in hospitality
  
• Strong
  exposure to:
  
• Front
  Office operations
  
• F&B
  operations
  
• Nightlife /
  events / party operations (highly preferred)
  

Technical Skills

• Advanced Excel (mandatory)
  
• Pivot
  tables, Power Query, data modeling
  
• Strong Power
  BI (dashboard & automation)
  
• Experience
  with automation tools is a big advantage
  
• Familiar
  with AI tools for data analysis (practical use preferred, not
  theoretical)
  
• Experience
  with Micros POS, PMS systems, SAP and OTA platforms
  

Core Competencies

• Strong
  analytical and problem-solving mindset
  
• High
  attention to detail with commercial awareness
  
• Ability to
  identify patterns, anomalies, and revenue risks
  
• Proactive,
  tech-savvy, and innovation-driven
  
• Strong
  communication skills to work with operations teams
  

What Makes This Role Unique

• Not a
  routine audit job — focus on automation & intelligence
  
• Exposure to luxury
  hospitality + nightlife operations
  
• Opportunity
  to build next-generation audit systems
  
• Direct
  impact on revenue growth and cost control
  

Performance KPIs

• Revenue
  leakages identified & recovered
  
• % automation
  of audit processes
  
• Reduction in
  manual audit time
  
• Accuracy and
  timeliness of reporting
  
• Operational
  compliance improvements
  

Key
Responsibilities

1. Revenue Audit & Controls

• Perform
  end-to-end audit of revenue streams across:
  
• Front
  Office (room revenue, packages, no-shows, upgrades)
  
• F&B
  outlets (Micros / POS controls, voids, discounts, rebates)
  
• Nightlife /
  Events / Parties (ticketing, table bookings, promoter deals)
  
• Ensure all
  revenues are accurately recorded, billed, and reported
  
• Identify
  revenue leakages and implement preventive controls
  
• Strengthen
  audit SOPs and compliance across departments
  

2. Data Analytics & Reporting

• Develop
  dynamic dashboards using Power BI for:
  
• Daily
  revenue tracking
  
• Exception
  reporting
  
• Outlet
  performance analysis
  
• Automate
  reporting to reduce manual work and increase accuracy
  
• Provide actionable
  insights to operations and leadership
  

3. Automation & AI Integration

• Design and
  implement automation workflows (Excel, Power Query, scripts, etc.)
  
• Leverage AI
  tools for:
  
• anomaly
  detection
  
• Transaction
  Analysis
  
• predictive
  revenue trends
  
• Reduce
  dependency on manual audit processes
  

4. Operational Partnership

• Work closely
  with:
  
• Front
  Office
  
• F&B
  teams
  
• Nightlife /
  Events operations
  
• Conduct spot
  checks, surprise audits, and process reviews
  
• Support
  operations in improving revenue capture and minimizing losses
  

5. Systems & Process Improvement

• Ensure
  proper use and integration of:
  
• PMS systems
  
• POS (Micros
  or similar,)
  
• Reservation
  platforms (e.g., OTA channels like Booking, Expedia)
  
• Identify
  gaps and recommend system/process improvements
  
• Lead digital
  transformation initiatives within income audit
  

The Team

‘FIVERs’ are Cultured
yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a
FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to
create Insta-Perfect Experiences for our Guests that keeps them Coming Back for
More. If you Dream of being surrounded by Like-Minded Individuals who share
your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look
No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE curates
world-class Entertainment and Luxury Living while Championing Environmental
Stewardship. Driven by its core millennial base, FIVE has aligned to lead the
way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy
Experiences within an Environmentally and Socially Responsible Framework.

An Equal
Opportunity Employer

The FIVE
Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does
not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce
as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great
Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than
a group of people working together – it is a Family bonded by common Values and
Goals, Celebrating People, Culture and Diversity.

About
FIVE Hotels and Resorts

FIVE Hotels
and Resorts prides itself on being Disruptively Different and Daringly Unique.
Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are
the epitome of Glamour and Experiential Luxury, offering boundary-breaking
Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive
Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a
group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.

Find out more
here: fivehotelsandresorts.com