Innovation and Digital Health Officer (ME1000)

MAIN PURPOSE OF JOB

The Innovation & Digital Health Officer plays a critical support role in the successful execution of digital health and innovation initiatives. The role provides project coordination, operational tracking, regulatory compliance assistance, and performance monitoring to enable scalable, patient-centric solutions aligned with Mediclinic’s strategic priorities.

To support the delivery and scaling of Innovation and Digital Health solutions through hands-on coordination, data tracking, and process alignment. The role ensures that operational activities and digital projects are executed effectively and in line with organizational objectives.

KEY RESPONSIBILITY AREAS

DESCRIPTION

Project Implementation and Reporting

Ensure regulatory compliance, monitor tasks, maintain documentation, develop KPI reports, coordinate post-project tasks, support quality improvement, participate in testing, and support new project launches.

Administrative Support

Provide administrative and logistical support, coordinate training, collaborate with teams for implementation, ensure timely task delivery, and assist the Divisional General Manager Digital Health Transformation & Innovation.

Process Improvement and Strategic Alignment

Implement efficiency improvements, integrate telemedicine services, align initiatives with strategic goals, collaborate with departments, and support the Divisional General Manager Digital Health Transformation & Innovation.

Data Management and Reporting

Develop and maintain data dashboards, provide analysis and insights, and ensure regular updates to stakeholders.

Regulatory Compliance and Accreditation

Ensure compliance with standards, stay updated on regulations, and maintain accreditation processes.

REQUIRED EDUCATION

ESSENTIAL EDUCATION

Bachelor’s degree in health administration, Business Administration or a related field.

DESIRED EDUCATION

Advanced certifications or degrees in Project Management.

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE

At least 5 years of experience in healthcare, including 2 years in Innovation & Digital Health projects coordination.

DESIRED EXPERIENCE

Experience in Digital Health, Virtual Care and Innovation

REQUIRED JOB SKILLS AND KNOWLEDGE