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Investment Operations Manager

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Job Description - Investment Operations Manager

Purpose

  • The Investment Operations Manager is responsible for managing key components of the investment operations function, ensuring effective execution, strong controls, and operational efficiency across the full investment lifecycle.
  • The role oversees operational processes, supports governance, manages complex workflows, and contributes to transformation initiatives aligned with EIA’s operating model.

 

Strategic Responsibilities

  • Support the implementation of the Investment Operations strategy and operating model.
  • Drive process standardization, efficiency, and control enhancements.
  • Contribute to digital transformation, automation, and system improvements.

 

Core Responsibilities

1. Operations Oversight & Execution

  • Oversee trade processing, settlement, reconciliations, valuation, and data management activities.
  • Ensure timely and accurate execution across the investment operations lifecycle.
  • Monitor KPIs, SLAs, and operational performance.

 

2. Control Framework & Risk Management

  • Ensure adherence to internal controls, policies, and procedures.
  • Identify operational risks and implement mitigation measures.
  • Maintain audit-ready documentation and control processes.

 

3. Data, Systems & Process Improvement

  • Ensure integrity and consistency of data across systems.
  • Lead process improvement and automation initiatives.
  • Support system upgrades and integration projects.

 

4. Stakeholder & Vendor Coordination

  • Coordinate with internal teams (Investment, Finance, Risk, IT).
  • Manage relationships with custodians, administrators, and vendors.
  • Resolve operational issues and ensure service delivery standards.

 

5. Reporting & Governance

  • Prepare management reporting and operational dashboards.
  • Support governance forums, audits, and compliance reviews.
  • Ensure alignment with EIA governance framework.

 

Education & Qualifications

  • Bachelor’s degree in finance, Accounting, Economics, or related field.
  • Professional qualifications (CFA, CPA, FRM) preferred.

 

Education & Qualifications

  • Bachelor’s degree in finance, Accounting, Economics, or related field.
  • Professional qualifications (CFA, CPA, FRM) preferred.

 

Experience Requirements

  • 7–10 years of experience in investment operations or financial services.
  • Experience managing end-to-end investment operations processes.
  • Exposure to transformation, automation, or system projects preferred.

 

Technical Skills

  • Strong knowledge of investment operations lifecycle.
  • Experience with portfolio systems, data platforms, and reporting tools.
  • Strong analytical and leadership capability.

 

Management Accountability

  • Accountable for operational performance, accuracy, and controls.
  • Responsible for process efficiency and system improvements.
  • Ensure alignment with governance, risk, and reporting requirements.
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