Invoicing Executive

CARMA is a globally-trusted media intelligence leader with decades of experience helping PR and communications professionals monitor what matters, measure what’s meaningful, and demonstrate the value of their work. We combine cutting-edge technology, including AI-enabled media monitoring across print, online, broadcast, and social channels in 100+ languages - with deep human expertise to deliver actionable insights that inform strategy and drive business-critical decisions. With a diverse global team supporting thousands of organizations worldwide, CARMA empowers partners to turn complex media data into clarity and context, elevate the impact of earned media, and deepen understanding of stakeholder influence across markets.

CARMA is looking to hire an Invoicing Executive to join our office in Dubai. The role of the is to manage end-to-end invoicing across all CARMA entities globally, ensuring timely, accurate billing in line with contracts, POs, and compliance requirements.

Roles and Responsibilities:

• Prepare and issue invoices in Microsoft Dynamics 365 Business Central based on approved contracts, POs, and service confirmations.
• Perform pre-invoice validation (contract/SOW, PO, billing terms, TRN/VAT details)
• Coordinate with Account Owners, Client Services (CS), and Operations to confirm deliverables and resolve missing data
• Ensure SES/client portal approvals are completed before invoicing (where applicable)
• Maintain Schedules for issued, pending, and unbilled invoices.
• Process credit notes and revisions with proper documentation and approvals.
• Ensure compliance with VAT and e-invoicing regulations (e.g., KSA/ZATCA & UAE E-invoicing where required)
• Support month-end by ensuring all billable items are invoiced on time.
• Fully Manage the Accrued/Unbilled Billed revenue.
• Strong Follow-ups on pending Purchase orders & Contracts.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Professional certification in CMA part 1, ACCA Foundations, or equivalent is a plus
• Minimum 4 years of hands-on invoicing/billing experience, ideally in a multi-entity or multi-currency environment
• Prior experience in agency, professional services, media, or B2B services strongly preferred
• Demonstrated exposure to GCC clients (UAE and KSA at minimum)
• Experience working with month-end close cycles and accrued/unbilled revenue management

Technical Experience:

• Working knowledge of Microsoft Dynamics 365 Business Central is a must. (sales invoices, credit memos, dimensions, posting groups)
• Advanced Microsoft Excel skills.
• Familiarity with client procurement portals such as SAP Ariba, Coupa, Oracle iSupplier, or SES workflows
• Working knowledge of e-invoicing platforms and integration logic (ZATCA Fatoora for KSA, UAE FTA e-invoicing framework)
• Comfortable navigating CRM or PSA tools (Salesforce, NetSuite, or similar) for contract and PO data
• Solid understanding of UAE VAT law and KSA VAT/ZATCA Phase 2 requirements (Integration Phase, XML invoice format, QR codes)
• Knowledge of revenue recognition basics and accrual accounting concepts
• Understanding of contract-to-cash cycle, including SOW interpretation, milestone billing, and retainer billing models

Performance Bonus

• Why Join CARMA?
• Competitive compensation and comprehensive health insurance
• Performance bonus tied to annual financial cycles, linked to individual KPIs and company performance
• Work with a diverse, global team on impactful projects
• Opportunities for career growth, internal mobility, and international exposure
• Access to learning and development programs
• Flexible working arrangements and a supportive work environment