IT Administrator Assistant - Immediate Hire

About GluCare Integrated Diabetes Center

GluCare Integrated Diabetes Center is a pioneering healthcare facility that integrates advanced technology with patient-centric care to revolutionize diabetes management. Our approach combines medical expertise with digital health solutions, ensuring patients receive personalized, high-quality care.

Key Responsibilities:

• Manage and maintain the organization's IT infrastructure, including servers, networking equipment, and software systems.
• Monitor system performance, troubleshoot issues, and implement solutions to optimize performance and reliability.
• Administer and support various IT systems, including Windows servers, Active Directory, Office 365, and other business applications.
• Implement and maintain network security measures, including firewalls, VPNs, and endpoint protection tools.
• Provide technical support and assistance to end-users, resolving IT-related issues promptly and effectively.
• Manage user accounts, permissions, and access controls based on security policies and business requirements.
• Plan and execute IT projects, such as system upgrades, migrations, and deployments.
• Conduct regular backups of critical data and implement disaster recovery procedures to ensure data integrity and availability.
• Evaluate and recommend IT solutions and technologies that enhance operational efficiency and support business objectives.
• Collaborate with external vendors and service providers to procure IT equipment, software licenses, and services.
• Document IT processes, procedures, and configurations to ensure knowledge transfer and compliance with standards.

Skills and Qualification:

1. Bachelor’s degree in Information Technology, Computer Science, or related field.
2. Minimum of 5 years of experience as an IT Administrator or similar role, preferably in a corporate environment.
3. Strong technical proficiency in server administration, network infrastructure, and IT security.
4. Experience with virtualization technologies and cloud platforms.
5. Hands-on experience with Windows Server, Active Directory and Office 365 .
6. Solid understanding of networking concepts, protocols, and troubleshooting techniques.
7. Strong analytical and problem-solving skills with the ability to prioritize tasks and work under pressure.
8. Excellent communication and interpersonal skills with a customer-focused approach.

Additional Requirements:

• Minimum 3 years’ experience working in UAE.
• Ability to adapt to changing technology trends and business needs.
• Proactive mindset with a commitment to continuous improvement and innovation.
• Fluency in English