IT Executive

• Install, configure, and maintain computer hardware, software, printers, scanners, and other IT equipment.
  




• Provide first-level technical support to office and site staff for IT-related issues (hardware/software/network).
  




• Monitor and maintain LAN/WAN, internet connectivity, VPNs, and other network systems.
  




• Manage user accounts, emails, file sharing, and access permissions (e.g., Microsoft 365, domain systems).
  




• Troubleshoot system and network problems, diagnose faults, and resolve issues promptly.
  




• Perform regular data backups, antivirus updates, and basic cybersecurity practices.
  




• Coordinate with external vendors for IT services, software licenses, and system upgrades.
  




• Maintain IT asset inventory and ensure timely servicing or replacement of equipment.
  




• Assist in setting up new user systems and conducting basic IT orientation/training for staff.
  




• Support software used by technical/design teams (e.g., AutoCAD, Revit, project management tools).
  

Requirements

• Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field.
  




• 2–4 years of IT support experience (UAE experience preferred).
  




• Strong knowledge of Windows OS, Microsoft Office 365, basic networking, and hardware troubleshooting.
  




• Familiarity with cloud services, backup solutions, antivirus, and firewalls.
  




• Good problem-solving skills and ability to prioritize tasks under pressure.
  




• Strong communication skills and a service-oriented mindset.
  




• Knowledge of ERP systems or interior fit-out software tools is an advantage.