IT Operations Project Manager

Job Summary:

Our client is  seeking an experienced IT Operations Project Manager to oversee the planning, execution, and delivery of IT operations projects. The ideal candidate will have a strong background in managing IT operations projects, ensuring timely delivery, and meeting stakeholder expectations.

Key Responsibilities:

-Project Planning: Develop project plans, timelines, and resource allocation for IT operations projects

- Stakeholder Management: Communicate with stakeholders, ensure expectations are met

- Risk Management: Identify, assess, and mitigate project risks

- Team Management: Lead cross-functional teams, ensure collaboration

- Progress Monitoring: Track project progress, identify areas for improvement

- IT Service Management: Ensure projects align with IT service management frameworks (ITIL)

- Change Management: Implement changes to IT systems and processes

- Problem Management: Identify and resolve problems that impact IT operations

Requirements:

- 5+ years of experience in IT operations project management

- Strong knowledge of IT service management frameworks (ITIL)

- Excellent communication and leadership skills

- Ability to manage multiple projects simultaneously

- Strong analytical and problem-solving skills

Technical Skills:

- Familiarity with IT operations management tools (ServiceNow, BMC Helix)

- Knowledge of IT infrastructure components (servers, storage, networks)

- Understanding of cloud computing platforms (AWS, Azure, Google Cloud)