IT Support Staff (Apple Home Automation)

We have an urgent requirement for IT Support Staff (Apple Home Automation)  for  client in Abu Dhabi ,UAE

Job Purpose:

IT Support is responsible to aid, providing maintenance and support regarding the IT needs of the royal family inside their home.Key Accountabilities:

• He/she is responsible to perform regular check-ups or inspections in networkingdevices, AV infrastructure, and other IT/AV related peripherals.

• Provides technical assistance and troubleshooting on hardware/software issues.

• Ensure printer management configuration and other scanning devices.

• Setting up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systemsincluding other peripherals• Doing backup & restoration of IOS platform devices if required

• Setting up projectors, and sound systems as per request.

• Setting up gaming devices for the kids for their personal use & Events.

• Installation & updating of application software as required with management approval.

• Setting up the operating system (windows XP,7,8 & 10,11 & MAC OSX)

• Assist in the actual events for technicalities and sometimesprinting/laminating/labelling

• Perform any other related duties as required and asked by the reporting manager.
Experience : 2-5 years’ experience as an IT support specialist

Skills and Competencies:

• In-depth knowledge of computer hardware, software, and networks.

• Ability to determine IT needs and train end-users.

• Experience in documenting processes and monitoring performance metrics.

• Advanced knowledge of database maintenance and system security.

• Ability to keep up with technical innovation and trends in IT support.