Lead, Sales Administration (Mandarin Speaker) Jobs In Dubai | Confidential

Lead, Sales Administration (Mandarin Speaker) Jobs In Dubai | Confidential

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Description:

Review pending orders and specific customer’s requests to ensure excellent customer service and customer experience Suggest sales support process improvements.

Job Responsibilities:

• Provide troubleshooting guidance for customer orders, account statuses and relevant problems.
• Supervise sales support team and provide adequate coaching/training to ensure consistent quality of support.
• Manage sales tracking tools and report on important information.
• Mandatory fluency in English

Job Requirements:

• Bachelor Degree in Business Administration, International business, or in related field
• At least 5 years working exposure or experience in the similar role
• Experience in International Trading Company
• Proficiency in Mandarin (Spoken, Written & Read) is a must(as this role will liaise with Chinese speaking stakeholders)
• Leadership and management skills with previous supervisory experience is required
• Willing to relocate to the job location