Lifeguard

Performs guest safety and recreational work
supervising, swimming and enforcing regulations at a hotel pool as well as providing
for the guest -s comfort. An essential responsibility of this role includes
ensuring cleanliness, setting -up and safety of all areas and facilities and
attend to all guests needs within the hotel pool area as per the safety
guidelines of the hotels management.

Requirements

·         Observes and patrols pool
and enforces safety regulations.

·         Assists swimmers from
water when in danger.

·         Provide excellent service
consistent with the hotels standards operating procedures and brand attributes.

·         Greet all guests upon
arrival, distribute towels, offer assistance with seating, and delivering
consistent guest service, exceeding guest expectations, and providing all other
supporting services..

·         Knowledgeable of pool
facility such as length and depth of all pools, how many laps it takes to make
complete a mile in meters and feet etc.

·         Pool side Bar hours of
operation, location of facilities, and emergency procedure for rescue.

·         Knowledgeable of hotel
facilities and services to answer guest inquiries.

·         Willing to take ownership
of all guest requests and complaints, try to resolve issues immediately and
follow up to ensure the guests satisfaction.

·         Identify and report
defects throughout the pool and spa area, notify supervisors and concerned
departments immediately of hazards, injuries, equipment or processes that
negatively affect the operations.

·         Ensure swimming pools and
the complete health club area is clean at any times and report any maintenance
issues to engineering department.

·         Ensure the pool deck is
swept and watered down and that all furniture is in the correct place, when
setting up in the morning.

·         Knowledge of the
principles and practices of resuscitation, first aide, and CPR/PR techniques.

·         Knowledge of safety
hazards and necessary safety precautions sufficient to be able to establish a
safe work environment for self and others.

·         Knowledge of swimming pool
equipment sufficient to be able to perform minor maintenance work on the
equipment.

·         Responsible for
maintaining cleanliness of pool deck and facilities including straightening and
stacking chairs, collecting soiled towels and trash, moving chairs, towels,
replacing flags, and cleaning signs.

·         Facilitate and maintain
consistent pool safety programs, training, and documentation to ensure the
overall safety of guests in the pool area.

·         Work closely with other
departments that are essential to ensuring a positive guest experience.