Job Description - Lobby Hostess

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• Guest Greeting: Welcome all guests upon arrival and provide assistance.

• Guest Interaction: Answer guest inquiries and offer directions or recommendations.

• Presence: Maintain a professional presence in the lobby area at all times.

• Communication: Liaise with Front Office and Guest Relations teams for guest needs.

• Observation: Monitor lobby activity and report issues or concerns.

Qualifications

• High School diploma or equivalent.

• Previous customer service experience preferred.

• Strong communication and interpersonal skills.

• Positive demeanor and polished appearance.

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