A

Manager - Performance & Business Excellence

icon building Company : Abu Dhabi Health Services
icon briefcase Job Type : Full Time
icon geo-alt Abu Dhabi, United Arab Emirates

Job Description - Manager - Performance & Business Excellence

Responsibilities

 


Key Responsibilities Performance Management

  • Develop, monitor, and report hospital-wide Key Performance Indicators (KPIs), Balanced Scorecards, and performance dashboards.

  • Track departmental and organizational performance against strategic and operational goals.

  • Conduct performance reviews and provide actionable insights to leadership teams.

  • Ensure alignment of operational objectives with hospital strategy and regulatory requirements.

Business Excellence & Continuous Improvement

  • Lead process improvement initiatives using Lean, Six Sigma, Kaizen, and other quality management methodologies.

  • Identify inefficiencies, operational bottlenecks, and areas for optimization.

  • Facilitate performance improvement projects across clinical and non-clinical departments.

  • Establish and promote a culture of continuous improvement and operational excellence.

Data Analytics & Business Intelligence

  • Analyze operational, clinical, financial, workforce, and patient-related data.

  • Develop executive dashboards, scorecards, and management reports using BI tools.

  • Perform trend analysis, forecasting, benchmarking, and predictive analytics.

  • Translate complex data into meaningful insights and recommendations for decision-makers.

  • Ensure data integrity, accuracy, and governance standards are maintained.

Hospital Operations Support

  • Collaborate with hospital leadership to improve patient flow, capacity management, resource utilization, and operational efficiency.

  • Monitor hospital productivity indicators such as:

    • Bed Occupancy Rate

    • Average Length of Stay (ALOS)

    • Emergency Department Turnaround Time

    • Operating Room Utilization

    • Outpatient Waiting Time

    • Clinic Utilization

    • Readmission Rates


  • Support operational planning and service optimization initiatives.

Quality & Accreditation

  • Support regulatory compliance and accreditation requirements (JCI, CBAHI, DOH, DHA, MOHAP, etc.).

  • Monitor quality indicators and patient safety metrics.

  • Ensure performance reporting supports quality improvement initiatives.

  • Participate in audits, assessments, and accreditation activities.

Strategic Planning & Reporting

  • Support annual operational and strategic planning cycles.

  • Conduct business case analysis and feasibility studies.

  • Develop presentations and reports for executive leadership and board-level reviews.

  • Benchmark organizational performance against local and international healthcare standards.




Qualifications
Education

  • Bachelor's Degree in Healthcare Management, Business Administration, Industrial Engineering, Health Informatics, Data Analytics, Statistics, or related field.

  • Master's Degree (MBA, MHA, MPH, Health Informatics, or related discipline) preferred.




Original job Manager - Performance & Business Excellence posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

Similar Manager - Performance & Business Excellence Jobs in the UAE

thunder icon

Get your Resume Reviewed for Free

GrabJobs uae
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the UAE, connecting you to thousands of jobs fast! Find the best jobs in the UAE, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use