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Marketing Manager

Job Description - Marketing Manager

Description

Marketing Manager Purpose of the Role


Lead Eurostar’s marketing strategy with a strong focus on digital growth, direct customer acquisition, brand visibility and measurable commercial results across rental, leasing and mobility solutions.


Key Responsibilities



  • Develop and execute digital marketing strategies across Google, Meta, YouTube, TikTok and other relevant channels.

  • Drive qualified leads, direct bookings and customer acquisition through performance marketing.

  • Own website performance, landing pages, CRO, UX and digital customer journey optimisation.

  • Lead SEO, local SEO, AEO and AI-search visibility strategies to increase organic traffic and conversions.

  • Develop social media, content and brand strategies to increase reach, engagement and customer acquisition.

  • Strengthen CRM, lead tracking, attribution, customer segmentation and lifecycle marketing.

  • Use AI and marketing technology to improve content, automation, campaign performance and customer experience.

  • Lead integrated B2C and B2B campaigns across rental, leasing, fleet and mobility solutions.

  • Manage offline marketing activities, partnerships, events and brand activations where required.

  • Monitor marketing KPIs including leads, bookings, conversion, CAC, revenue and ROI.

  • Manage marketing budgets and optimise spend based on commercial performance.

  • Manage agencies and external marketing, creative, media and technology partners.

  • Work closely with Sales, Operations, IT and senior management to convert marketing activity into measurable business growth.


Key Performance Areas



  • Qualified leads and direct bookings

  • Marketing-to-booking conversion

  • Customer acquisition cost and ROI

  • Website conversion and digital performance

  • Organic search visibility and traffic

  • CRM and lead-quality visibility

  • Social media growth and engagement

  • Marketing budget efficiency

  • Contribution to rental, leasing and corporate revenue growth



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