Meet & Greet Person

Description
• Meet customers with pleasant appearance on their arrival to Service Reception and guide them properly with courtesy


Responsibilities
Functional Roles and Responsibilities

• Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the Service Advisor with minimum waiting time.

• Being responsible for creating an initial impression about the company, strictly follow the dress code.

• Update appointment board on daily bases and explain the importance of appointment to the customers who come without appointment.

• Incase of overcrowding in reception, manage the situation efficiently to ensure customers are happy.

• Assist in maintaining courtesy/ loaner cars.

• Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.

• Assist customers in all possible ways to ensure their business needs are met.

• Call customers to remind them of their service appointment


Qualifications
Education/Certification and Continued Education

• High School level educated & PC literate

Knowledge and Skills

• Pleasant personality and helping attitude

• Cordial and effective communication (bilingual is added advantage)

• Punctual and respect for time

• High School level educated & PC literate