Operations & Reservations Executive - Filipino Nationality

Company : Beno

Job Description - Operations & Reservations Executive - Filipino Nationality

Job Summary:
Operations & Reservations Executive is needed for a fast growing Travel Agency headquartered Dubai.
Your primary role is to assist clients in planning and booking travel arrangements that meet their unique preferences and requirements (leisure or corporate). You will leverage your knowledge of destinations, travel products, and industry trends to provide exceptional service and create memorable travel experiences for our clients.

Responsibilities

Provide end-to-end travel services, including issuing tickets, booking accommodation and transportation and other travel products.
Stay updated with Local/International regulations, about travel trends, airports, and immigration law to deliver accurate information to clients.
Monitor and resolve customer concerns, provide prompt assistance, gather feedback, and share with operations manager.
Supply clients with pertinent information and useful travel/holiday material (itineraries, event programs etc.)

Requirements and skills

Proven work experience as a Travel Consultant for at least 1 year
Proficiency in Amadeus GDS
Exemplary selling skills and willing to work in a fast paced environment
Ability to Develop itineraries for Corporate and Leisure clients
Degree in Hospitality, Travel, Tourism or relevant field would be an advantage
Ability to present, persuade and communicate effectively (Verbal and Written)
Proficient in issuance, re-issuance, cancellation and refund of Airfare Ticket through Amadeus
Experience in hotel bookings, ground transportation, and travel packages.
Willing to work on shifting schedule
Utilize booking systems and platforms to secure travel arrangements, negotiate rates, and manage reservations for flights, hotels, car rentals, tours, and more.
Ability to multitask and can work under pressure
Good attention to details and problem-solving abilities
Be a ‘team player’ with good interpersonal skills

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Operations & Reservations Executive - Filipino Nationality

Job Description - Operations & Reservations Executive - Filipino Nationality

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