Operations Executive

Summary:

We are seeking an Operations Executive to oversee the daily operations of our holiday home portfolio. The role ensures all units are guest\-ready, manages cleaning and maintenance teams, coordinates with guest support, and maintains high operational standards.

Key Responsibilities:

• Manage daily operations for 70+ units.
  




• Plan and supervise cleaning schedules with the Cleaning Team Lead.
  




• Ensure smooth check\-ins and check\-outs for guests.
  




• Coordinate maintenance issues and urgent repairs.
  




• Monitor quality and cleanliness standards across all units.
  




• Update PMS (Hostaway) daily with unit status, maintenance, and guest issues.
  




• Escalate operational issues to the Owner when necessary.
  




• Maintain inventory of linens, amenities, and consumables.
  




• Train, supervise, and mentor cleaning staff.
  




• Generate weekly operational reports with KPIs: occupancy, complaints, missed cleanings, and turnaround times.
  

Requirements

Qualifications & Skills:

• Experience in holiday home or hospitality operations in the UAE.
  




• Knowledge of PMS (Hostaway) and reporting tools.
  




• Strong leadership and communication skills.
  




• Excellent problem\-solving and crisis management abilities.
  




• Flexible and available for all\-round hospitality tasks.
  

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