Operations Lead- Cards

Company : Paytech Nexus Ltd

Job Type : Full Time

Abu Dhabi

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Operations Lead- Cards

About the job Operations Lead- Cards

Term: 12 months

Location: Abu Dhabi

Relevant experience: 10 years+ in Card Operations

Mandatory experience:

Focus on reconciliation, settlement, and implementation of Mastercard mandates.
Proficiency in English; knowledge of additional languages (Arabic) is a plus.

Purpose of Job:

The Card Operations Lead will play a pivotal role in managing card operations processes, ensuring seamless integration of systems for daily operational activities. This role involves reconciliation and settlement processes for Mastercard accounts, chargeback processes, and quarterly reporting for the schemes. The candidate will also be involved in testing transactions, clearing, and settlement processes, and resolving issues with the technology team.

Tasks:

Core Responsibilities and Accountabilities:

Execute card operations processes and integrate systems for daily activities.
Analyse Mastercard / Scheme mandates and support the implementation of changes to align with said mandates.
Manage reconciliation and settlement processes for Mastercard accounts
Execute chargeback processes for accounts and manage settlements.
Prepare quarterly reports for the schemes.
Test transactions, clear transactions, and manage settlement processes.
Identify and resolve issues with the technology team.
Manage General Ledgers (GLs) for accounts for nostro settlements, income, and expense recognitions, and chargebacks.
Train card operations and fraud teams on scheme mandates, chargeback processes, compliance, operational processes, and reconciliation and settlement processes.
Streamline existing processes, including automation, to reduce time consumption and errors through training and new methodologies.

KPIs

Successful execution of card operations processes
Accurate and timely reconciliation and settlement.
Reduction in chargeback processing time and errors.
Timely and accurate quarterly reporting
Effective training and upskilling of the card operations and fraud teams
Improved efficiency and reduced time consumption for operational activities

Knowledge and Experience

Extensive experience in card operations, specifically in reconciliation, settlement, and chargeback processes.
Strong understanding of MC accounts and related processes.
Experience with Mastercard mandates and reporting requirements.
Proven track record of identifying and resolving operational issues.
Experience in training and developing teams

SKILLS

Technical requirements:

Proficiency in card operations systems (CMS) and software.
Knowledge of reconciliation and settlement processes for Cards.
Familiarity with General Ledger (GL) setup and management.
Experience with transaction testing and settlement processes.

Non-technical requirements:

Strong analytical and problem-solving skills.
Excellent communication and training abilities.
Ability to work collaboratively with technology teams.
Detail-oriented with a focus on accuracy and efficiency.
Ability to streamline processes and implement new methodologies.

Original job Operations Lead- Cards posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Operations Lead Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Operations Lead Jobs in the UAE

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Operations Lead- Cards

Job Description - Operations Lead- Cards

Similar Operations Lead Jobs in the UAE

Mobile Apps