Operations Manager Assistant

Job Title: Operations Manager Assistant

Location: Abu Dhabi, UAE
Job Type: Full-time

Job Summary:

We are seeking a highly organized and results-driven Operations Manager Assistant to support the operational and project management functions of our healthcare recruitment firm. The ideal candidate should have strong experience in operations management, with a background in healthcare and exposure to PMO (Project Management Office) practices. A PMP certification is preferred. This role is critical to ensuring smooth day-to-day operations, enhancing internal processes, leading key projects, and contributing to the overall growth and efficiency of the organization.

Key Responsibilities:

• Assist the COO (Chief Operating Officer) in overseeing the day-to-day functions of the business, ensuring smooth delivery of recruitment services.
  
  

• Lead and support cross-functional projects under the PMO framework, ensuring alignment with organizational goals and timely execution.
  
  

• Monitor, evaluate, and improve operational processes, workflows, and key performance indicators (KPIs).

• Assist the COO in managing and maintaining smooth day-to-day operations across all departments.

• Monitor, evaluate, and improve operational workflows and internal processes for greater efficiency and quality.

• Contribute to the development of frameworks and preparation of operational documentation, guidelines, and process improvement plans.

• Coordinate closely with recruitment, licensing, and administrative teams to ensure process alignment and seamless execution of tasks.

• Prepare detailed reports, dashboards, and updates on operations, project status, and performance metrics for senior management.
  
  

• Create and maintain detailed project documentation including plans, schedules, budgets, reports, and risk registers.
  
  

• Support implementation of project management methodologies and tools across departments to ensure consistency and efficiency.
  
  

• Coordinate with internal teams and external stakeholders to ensure proper communication and collaboration across all phases of operations
  
  

• Assist in preparing business performance reports for leadership and offer recommendations for strategic improvements.
  
  

Requirements:

• Certification: Project Management Professional (PMP) certification is preferred.
  
  

• Experience:
  
  

  • Minimum 3-5 years of experience in operations or project management roles.
    
    

  • Prior experience working within a PMO environment is required.
    
    

  • Healthcare industry experience is highly preferred.
    
    

• Skills:
  
  

  • Strong understanding of project management frameworks and tools (e.g., MS Project, Jira, Asana).
    
    

  • Excellent organizational and time management skills.
    
    

  • Strong analytical and problem-solving abilities.
    
    

  • Excellent verbal and written communication skills.
    
    

  • Ability to work under pressure and manage multiple priorities simultaneously.
    
    

• Education: Bachelor’s degree in Business Administration, Healthcare Management, HR, or a related field. A Master’s degree is an advantage.
  
  

• Language: Fluent in English; Arabic is a plus.
  
  

• Location: Based in Abu Dhabi, UAE.
  
  

Preferred Qualifications:

• Proactive and solutions-oriented mindset with the ability to anticipate needs and act independently.
  
  

• Demonstrated ability to support and assist management in daily operational decisions and strategic planning.
  
  

• Strong leadership qualities with a hands-on approach to problem-solving and team coordination.
  
  

• Technically proficient in tools such as:
  
  

  • Microsoft Office Suite (Word, Excel, PowerPoint)
    
    

  • SmartSheets
    
    

  • Dropbox and cloud-based file management systems
    
    

  • Calendar and schedule management (Outlook, Google Calendar)
    
    

  • Taking and organizing Minutes of Meetings
    
    

• Experience working in healthcare or healthcare-related operations in the UAE is an advantage.

Benefits:

• All Standard Benefits
  
  

• Work closely with the COO and CEO to shape the company’s operational strategies
  
  

Collaborate with the Business Development team to drive growth and improve operational efficiency