Operations Supervisor

Key Responsibilities

• Supervise and manage deployed staff at assigned client locations
• Ensure staff attendance, punctuality, and proper behavior at all times
• Maintain daily attendance records, duty rosters, and manpower reports
• Coordinate with clients to ensure monthly attendance is verified and confirmed for invoicing purposes.
• Coordinate with HR and operations teams regarding staffing requirements, replacements, and absenteeism
• Ensure employees follow company policies, safety rules, and client guidelines
• Handle employee concerns, minor grievances, and basic disciplinary matters
• Conduct on-site inspections to ensure work quality and compliance
• Assist with onboarding, orientation, and training of new staff
• Act as the first point of contact for client feedback and operational issues
• Report incidents, misconduct, or performance issues to management promptly