Parts and Service Sales Representative

Company : Al Rostamani Group Llc

Job Type : Full Time

Dubai, Dubai

Number of Applicants

:

000+

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Job Description - Parts and Service Sales Representative

Handles Parts and service sales tofleet customers
Take ownership of customerparts & service issues and follow-up through closure ofissues
Visit Customer jobsite shop ormaintenance facilities to observe and develop an awareness of thepotential parts or service needs and record information intocomputer database (CRM)
Become familiar withCustomer machines &applications
Respond to all Customer requestcourteously and professionally in a timely and responsivemanner
Maintains a prospecting system to ensureadditional business and contribute to the achievement of salestargets
Raise invoices / sales slips / obtaincredit authorization to ensure timely closure of the salesdeal
Advise management of loss sales / partsnon-availability for management to take appropriateaction
Handle return spare parts as perpolicy
Generate orders and upload on OEMportals based on parts movement to ensure parts availabilityrequired to maintain maximum servicelevel
Analyze the exception reports on criticalstocks, lost sales, excess stocks etc. and take corrective actionwhere necessary to improve parts availability and minimize stockobsolescence
Create article master data as andwhen required to ensure correct data on thesystem
Track shipments and coordinate withlogistics for parts consignment to ensure stocks are received ontime
Ensure the documentation / payment is inline as required by the principals to avoid delays inshipment
Ensures regulatory requirements are inline for the warehouse facility
Comply with thecompany QMS requirements.

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