Job Description - Payments officer

We are seeking a detail-oriented Junior Payment Agent to join our fast-paced operations team. You will handle daily payment transactions, verify client funding requests, and maintain financial logs. This entry-level role is ideal for individuals looking to launch a career in FinTech, Forex, or corporate treasury operations.

Key Responsibilities

  • Process Transactions: Handle daily client deposits, withdrawals, and internal account transfers accurately and efficiently.
  • Verify Client Data: Review Know-Your-Customer (KYC) documentation and verify payment ownership to prevent fraud.
  • Resolve Issues: Investigate and resolve stuck, failed, or delayed client payments by coordinating with customer support teams.
  • Maintain Records: Document all transaction discrepancies, chargebacks, and internal transfer errors for management review.

Requirements & Qualifications

  • Education: Bachelor's degree in Finance, Economics, Accounting, or Business Administration or experience.
  • Attributes: High attention to detail, strong numerical skills, and the ability to work under tight deadlines.
  • Schedule: Flexibility to work in rotating shifts.
  • Language: Professional fluency in English; proficiency in a second language is a major advantage.
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