Job Description - Portfolio Officer

Description

  • Responsible of quality of communities on site services, collection of service charges and implementation of all RERA reports on Communities all aspects.




Responsibilities

  • Issuing No Objection Certificate according to standard market practice and company policies.

  • Preparing reports for top management as required.

  • Conducting regular administrative audits to monitor the AMC employees compliance.

  • Intervening and resolving disputes on payment for service providers.

  • Arranging meetings and preparing minutes for internal and external stakeholders.

  • Conducting site visits as per the work time percentage breakdown.

  • Preparing and circulating internal & external correspondence as required.

  • Circulating, recording, and monitoring e-mail via the AI Software, inquiries/suggestions/feedbacks/complaints.

  • Processing invoices payable by the company; may process invoices payable by OA.

  • Coordinating with various stakeholders including but not limited to colleagues, service providers, developer, clients, government offices, auditors, etc. as required.

  • Sending and collection of Service charge from owners.

  • Ensure the process for linking Urbanise software to RERA/Mollak is well defined.

  • Submit a weekly report for accounts.

  • Ensure timely Communication updates are processed to all community projects via company software.

  • Monitor the pre-preventative maintenance KPI on CAFM software.

  • Performs any other related job duties as requested by Manager.




Qualifications

  • Good ability of negotiations & follow-up skills.

  • Good communication and customer service skills.

  • RERA knowledge.

  • Computer skills in systems of ERES by RREA, Mollak by RERA, MyCommunity, Mystrata, CAFM, and PMS.




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About the Company

Dubai Investments Group

Dubai Investment Real Estate Company (DIR) is the real estate arm of Dubai Investments PJSC. Founded in 2006, the Company has established its reputation through a distinctive portfolio of real estate projects and today boasts of an impressive range of mixed-use developments, residential buildings, c...

Read more about the company

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