Project Coordinator / Document Controller

Project Coordinator / Document Controller
Impact a better future

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

 
Your Opportunity  

The Project Coordinator/ Document Controller will provide program coordination, document control, configuration management, and administrative support for the ATM modernization program, ensuring that all program documentation, records, deliverables, approvals, and technical submissions are properly controlled, tracked, maintained, and archived in accordance with program governance and regulatory requirements.

Key Accountabilities

Key Responsibilities

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  Manage program document control systems, transmittals, review cycles, and approval workflows.

  
  


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  Maintain deliverables registers, action trackers, review logs, and configuration management records.

  
  


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  Ensure proper revision control and auditable tracking of all technical, operational, contractual, and regulatory documents.

  
  


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  Coordinate document submissions between stakeholders, contractors, suppliers, and program teams.

  
  


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  Support program meetings, workshops, governance reviews, and reporting activities.

  
  


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  Maintain program correspondence, records, meeting minutes, and project filing systems.

  
  


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  Support audit readiness and ensure all documentation is properly archived and retrievable.

  
  


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  Track program assets, inventories, as-built records, O&M manuals, and handover documentation.

  
  


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  Support closeout and final documentation activities.

  
  

Decision-Making Authority

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  Coordinate document workflow and review activities within delegated authority.

  
  


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  Escalate overdue submissions, document control issues, configuration conflicts, and missing deliverables.

  
  

Specific Requirements

Required Qualifications

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  Bachelor’s Degree or Diploma in:

  
  

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  Business Administration

  
  


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  Project Management

  
  


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  Engineering

  
  


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  Information Management

  
  


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  or related discipline.

  
  

Required Experience

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  Minimum 5–8 years of experience in project coordination or document control.

  
  


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  Experience within aviation, airport, infrastructure, engineering, or large program environments preferred.

  
  


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  Experience with document management systems and program governance processes.

  
  

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.