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Protocol Agent / GEA

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Job Description - Protocol Agent / GEA

We are seeking a professional and customer-focused Protocol Agent / Guest Experience Agent to join at a 5-star hotel in Dubai. As a Protocol Agent / Hostess will be the first point of contact for dignitaries, guests, and partners ensuring a welcoming and seamless experience aligned with international protocol standards at high-level events, official functions, and VIP engagements.

Responsibilities:

  • Greet and assist VIP guests, ensuring a seamless and personalized experience
  • Manage event logistics, including seating, schedules, and guest transitions
  • Ensure all interactions adhere to international and cultural protocol standards
  • Anticipate guest needs and offer personalized recommendations
  • Work with hotel departments to ensure flawless service during VIP events
  • Represent the hotel with impeccable grooming and conduct
  • Handle Guest Lists: Manage RSVPs and confidential guest information
  • Distribute event briefs and ensure all stakeholders are informed
  • Advise guests on local customs and etiquette for a respectful experience

Requirements:

  • Minimum height: 170 cm
  • Experience in hospitality, customer service, protocol, or event coordination
  • Excellent communication and interpersonal skills
  • Fluent in English; additional languages are a plus
  • Strong attention to detail and organizational skills
  • Professional appearance and grooming
  • Comfortable working in fast-paced, high-profile environments
  • Flexible with working hours, including evenings, weekends, and holidays

Salary & Benefits:

  • Basic Salary: AED 5,000 (USD 1,530 / EUR 1,170)
  • Monthly service charge + high tips
  • Accommodation provided
  • Tax-Free Salary
  • Annual Travel Tickets
  • Medical Insurance
  • Meals on Duty & Transportation
Original job Protocol Agent / GEA posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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