Receptionist "UAE Nationals only"

Purpose

Handle front office reception and administration duties. Represent the firm and be a key interface for third parties.

Responsibilities

1. Answer telephone calls: direct them to the concerned employee, deal with basic enquires and take messages.
2. Prepare and send outgoing faxes, mail and courier parcels. Sort incoming mail, faxes, and courier deliveries for distribution.
3. Meet and greet visitors in a professional manner and direct them to their meeting or appointment.
4. Answer correspondence, complete various forms related to assigned tasks and prepare other documents as needed.
5. Maintain an electronic and hard copy filing system
6. Coordinate driver bookings as instructed by his/her senior manager.
7. Coordinate business travel arrangements for employees and clients including flights and hotel booking as well as expense management, all in line with the firm's travel and expense policies.
8. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role.
9. Ensure timely completion of all relevant AML/CTF training provided by the Group.
10. Ensure response to AML, CTF & sanctions inquiries in a timely manner.

Job Requirements

1. Bachelor's degree.
2. 0 - 4 years' experience in a similar role.
3. Proficient in Microsoft Word and Excel.
4. Good organisational skills.
5. Can multi task and prioritize assignments and requests.
6. Excellent command of the Arabic and English.
7. Excellent communication skills (written, verbal and listening).
8. Ability to build partnerships and work well in teams.
9. Can identify problems and refer/escalate complex issues to a higher level.
10. Ensure deliverables are always of a high quality.

'Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.'