Receptionist (UAEN, Immediate Start) - Al Shohub British School

Aldar Education are currently seeking a Receptionist - (UAEN, Immediate Start) for Al Shohub Private School to support our growing family of owned and operated schools in the UAE.

Al Shohub Private School is a British curriculum, part of Aldar Schools, offering mixed gender primary school located in a purpose-built educational facility, at Khalifa City A, Abu Dhabi. Al Shohub Private School was founded in 1999 by Her Highness Sheikha Shaikha Bint Saif Al Nahyan to provide exceptional education in Abu Dhabi. The large majority of our students are Emiratis. Our school is deeply rooted in the values of the Emirati community, driven by the aspirations of parents, and guided by the requirements of our regulatory body, ADEK.

Our commitment to excellence is reflected in the delivery of a high-quality British curriculum at an affordable price point, ensuring accessibility for families aspiring for excellent education. Our educational programs are designed to be rigorous, enriching, and tailored to equip students with the skills essential for success in the 21st century. Personalised learning is at the heart of our approach, recognising that each student is unique. We believe in nurturing individual talents and interests to foster a dynamic and engaging educational experience. This commitment extends to creating a warm and inclusive community where a sense of belonging is cultivated, and collaboration among students, parents, and educators is encouraged.                                    

This is an exciting opportunity to join the highly successful Aldar family of schools and to help shape the future of Abu Dhabi’s leading school group. The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Main Duties:

• Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
• Greet visitors in a friendly and helpful manner
• Have a strong knowledge of the key information about the Academy
• Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
• Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
• Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
• Produce lists/information/data as required e.g. class lists
• Sort and distribute mail
• Attend and participate in relevant meetings as required
• Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Assist Admissions team with in-bound and out-bound calls
• Log admissions enquiries into the MIS – data base
• Perform other clerical receptionist duties such as filing, photocopying and printing
• Arrange transportation for visitors when require
• Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
• Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
• Assist with tasks assigned as and when required by the management team.
• Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
• Perform other duties as requested by direct and dotted line reporting managers/ supervisors

Minimum Qualifications

• High School Certificate/Diploma or Bachelor Degree Certificate

Minimum Experience

• A minimum of 2 years of experience in a customer focused role in the region
• Experience in the education field is preferred

Job Specific Knowledge & Skills

• Fluent English communication skills, written and oral
• Arabic speaker is preferable
• Strong interpersonal skills to aid in daily contact with parents in a diverse multi-cultural environment
• Excellent office management skills

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance. ­­­­­­­­