Technical Operations Engineer

About the job

We are seeking a Technical Operations Engineer to monitor, support, and optimize the critical trading infrastructure that powers this firms operations. In a highly visible role, you will be working closely with our Engineering and Trading teams and directly contributing to the stability, performance, and reliability of the platform.

We are looking for a multi-faceted operations engineer who is willing and able to pick up new challenges. We are looking to hire someone in Abu Dhabi.

Key Responsibilities Include:

• Provide primary technical support to the trading systems through proactively monitoring, investigating and resolving production issues
• Coordinate with internal stakeholders and external vendors/exchanges/brokers to manage connectivity, integrations and system changes
• Contribute to automating daily tasks and extending the monitoring and observability tools to help investigate issues and identify improvements
• Collaborate with technical teams to optimise system performance and manage the change control process
• Own the end-to-end incident management, ensuring best-practice response and driving post-incident reviews to identify and deliver preventative actions
• Create documentation, build runbooks and automate actions to mitigate future incidents

Requirements:

• 3+ years experience supporting trading systems
• Comprehensive working knowledge of Unix/Linux environments with exposure to Bash scripting
• Foundational understanding of core trading concepts and workflows (orders, executions, allocations, FIX messages, market data)
• Strong problem-solving ability with an interest in troubleshooting technical issues
• Effective communication skills, with the ability to manage priorities under pressure
• Demonstrated skill in Python and Bash for task automation
• Working knowledge of FIX protocol and exchange connectivity
• Basic networking familiarity, including TCP/IP, multicast, DNS and network troubleshooting tools
• Proficiency in SQL including query construction and experience making changes to databases
• Knowledge of common monitoring tools, metric collection and log scanners