Repair Centre Technician - Gas & Process Division

Your role

ACSME Gas & Process Aftermarket is responsible for providing support to all our customers in the MENA Region and Africa.

We currently have an opening for a Repair Center Technican covering our valuable customers in MEA and Pakistan.

In this exciting and challenging role, you will be part of a dynamic service team dedicated to providing world class customer service. Primary responsibility will be providing our customers world class repairs in a professional and prompt manner to meet their requirements for Aftermarket repairs.

Responsibilities:

• Work under the directions of the repair center supervisor to understand the dynamics of GAS repairs business and perform hands on tasks assigned.


• Keep tracking of all workshop related documents, reports, tool lists, calibration certificates, etc.


• To follow up quality of work standards together with the potential vendors for our outsourced activities.


• Liaison with our vendors for external repairs


• Accomplish workshop repairs / overhauls as specified in the work order


• Coordinate with service planner for repairs schedules


• Provide a timely and accurate feedback about the work progress to supervisor


• Compile risk assessments and method statements if requested by the customer


• Submit comprehensive repair reports in a timely manner after task completion


• Provide supporting documents along with the repair report, updated drawings, actual clearance tables, etc.


• Carrying out Electrical Run Out/Mechanical Run Out.


• Ensure to report and record all the repairs on CRM


• Comply with the quality standard ISO 9001:2008 of the product companies (OEM)


• Adhere to ACSME safety and environmental policies


• Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer. 


• Take whatever action is appropriate and required to get the job done in a timely manner and to establish and maintain communications with all people/employees considered necessary


• Complete any additional tasks assigned by supervisor


• Work at customer site for overhaul and troubleshooting as and when needed.

To succeed, you will need

Experience requirements

• Mechanical, electrical/electronic or instrumentation & controls degree
  or relevant technical knowledge / trade qualifications


• Minimum 5 to 7 years of proven experience with rotating equipment and turbo machinery maintenance activities.


• Solid experience within GAS equipment's such as centrifugal compressors and Turbo expanders Maintenance activities

Proven track record of delivering perfectional results

Knowledge

• Fluent in English (Arabic is a plus)


• Familiar with Microsoft Office products, particularly with Word and Excel


• Knowledge with CRM platforms

Educational requirements

• BS/BE in Mechanical or Electrical field

Personality requirements

• Ability to work independently and also as a team player


• Self-motivated, self-confident and dynamic person


• Excellent interpersonal skills


• Highly flexible and willing to adapt working time to business requirements


• Overall willingness to do what it takes

In return, we offer

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries.  It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

The regional support center operating under the legal name and umbrella of Atlas Copco Services Middle East within the Compressor Technique Business Area has started operating as of January 1st, 2003.This regional support center has been created to give both technical and commercial support to our distributors, and to continue developing the business in the region.

Job location

On-Site
This role requires you to work on-site at our office in Dubai.

Contact information

Talent Acquisition Team: Sally Harb