Reservations Agent Jobs in Dubai | Conrad Hotels & Resorts

1- Reservations Agent
Job: Full Time
Location: Dubai, UAE

Description:

A Reservations Agent for Conrad Dubai will serve as the main contact for room reservations at the hotel and is responsible to offer an excellent service and influence the Guest decision to stay at the property.

Job Responsibilities:

• Answer incoming phone calls by following the hotel’s telephonce etiquette at all times.
• Convertinquiries into contracted business.
• Respondpositivelyto sales inquiries to develop future sales leads.
• Identify sales leads, as appropriate.

Job Requirements:

• Previous experience in similar role.
• A passion for delivering great customer service.
• Excellent professional telephone manners and etiquette.
• Excellent communication skills (oral and written).