Resident Engineer / Programme Manager - Air Traffic Management

Resident Engineer / Programme Manager
Impact a better future

At Serco, we bring together the right people, technology, and partners to deliver innovative solutions that impact a better future.

We have been operating in the Middle East since 1947 and have a profound understanding of the region.

With over 4,500 colleagues here, we support governments across defence, space, transport, emergency services, justice and migration, and other vital public services. Our core capabilities span service design and advisory, customer experience, complex programme management, systems integration, and asset and facilities management, alongside environmental and case management services.

Guided by our unique service model, we work together with clients and partners to achieve long-term visions and tackle some of the world’s most complex challenges.

 
Your Opportunity  

The Resident Engineer / Programme Manager will act as the Employer’s senior representative and lead the Next Generation ATM Programme, providing comprehensive program leadership, governance, and coordination to ensure successful delivery of an integrated ATM “System of Systems.”

The role involves overseeing all project phases, managing multidisciplinary teams, ensuring contractual and regulatory compliance, and maintaining strong stakeholder engagement within ICAO and GCAA frameworks. This position is critical for delivering the modernization of ATM platforms and ensuring operational readiness across complex airport environments.

Key Accountabilities

Program Leadership & Governance

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  Act as the primary Programme Management representative on behalf of the Employer.

  
  


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  Establish, implement, and manage the program governance structure.

  
  


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  Lead Steering Committee meetings and program review boards.

  
  


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  Ensure alignment between operational, technical, contractual, and regulatory objectives.

  
  


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  Provide strategic oversight for all program phases including design, implementation, testing, transition, and operational acceptance.

  
  

Program Delivery Management

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  Manage and oversee the replacement and modernization of the ATM platform and associated subsystems.

  
  


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  Monitor contractor performance against approved baselines, milestones, KPIs, and contractual obligations.

  
  


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  Coordinate multidisciplinary teams including ATM, CNS, Safety, Cybersecurity, Human Factors, and Operational stakeholders.

  
  


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  Ensure integrated delivery across all program workstreams.

  
  

Contract & Commercial Oversight

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  Review program deliverables, milestone achievements, and contractual compliance.

  
  


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  Provide formal recommendations for milestone acceptance and Taking Over Certificates (TOC).

  
  


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  Review and evaluate contractor claims, change requests, variations, and recovery plans.

  
  


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  Support program commercial and contractual governance.

  
  

Risk & Stakeholder Management

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  Lead program risk management and escalation activities.

  
  


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  Ensure critical risks and issues are identified, mitigated, and escalated appropriately.

  
  


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  Maintain engagement with GCAA, operational stakeholders, contractors, consultants, and suppliers.

  
  


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  Coordinate executive reporting and decision-making processes.

  
  

Reporting & Controls

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  Approve and oversee the Programme Management Plan (PMP), Integrated Master Schedule (IMS), and program dashboards.

  
  


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  Ensure program controls are maintained across schedule, cost, quality, safety, and scope.

  
  


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  Provide executive-level reporting to Employer management.

  
  

Specific Requirements

Required Qualifications

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  Bachelor’s degree in engineering, Air Traffic Management, Aviation Management, or related discipline.

  
  


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  PMP or PgMP Certification mandatory.

  
  


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  Master’s Degree preferred.

  
  

Required Experience

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  Minimum 15 years’ experience in ATM/CNS or aviation infrastructure projects.

  
  


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  Minimum 10 years in senior program or project management roles.

  
  


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  Proven experience managing large-scale ATM modernization programs.

  
  


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  Extensive experience in brownfield operational airport environments.

  
  


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  Demonstrated experience with multi-vendor ATM system integration projects.

  
  


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  Strong understanding of GCAA, ICAO, and international ATM regulatory frameworks.

  
  

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit careers.serco.com for more information.