Restaurant Manager - Enigma Restaurant & Qs Bar

We are seeking an experienced and dynamic Restaurant Manager to oversee daily operations, lead a team, and ensure the delivery of exceptional food and beverage service. The ideal candidate is passionate about hospitality, has strong leadership skills, and is capable of managing both the front-of-house and bar operations efficiently.  

Key Responsibilities:

• Operational Management:

  • Oversee the day-to-day operations of the restaurant and bar.

  • Ensure compliance with health, safety, and hygiene regulations.

  • Maintain high standards of food, beverage, and service quality.

• Staff Management:

  • Recruit, train, and supervise front-of-house and bar staff.

  • Create staff schedules and manage labor costs.

  • Conduct performance reviews and promote team morale.

• Customer Service:

  • Ensure an excellent guest experience through attentive service and a welcoming environment.

  • Handle customer complaints and resolve issues promptly and professionally.

• Inventory & Cost Control:

  • Manage inventory levels of food, beverages, and supplies.

  • Control costs and minimize waste to meet profitability targets.

  • Coordinate with suppliers and negotiate pricing when needed.

• Financial & Administrative Duties:

  • Monitor daily revenue and expenses.

  • Prepare sales and performance reports.

  • Assist in budgeting, forecasting, and meeting financial goals.

• Entertainment & Ambience Oversight:

  • Possess a good understanding of music trends, popular international artists and different entertainment genres suitable for diverse guest demographics.

  • Work closely with resident live performers to schedule acts that align with the venue’s brand and target audience.

  • Monitor and evaluate guest feedback related to entertainment and adjust programming accordingly.

  • Ensure all entertainment activities comply with licensing and local authority regulations.

• Marketing & Promotion:

  • Collaborate with marketing to develop promotions and events.

  • Monitor online reviews and social media presence.

• Experience:

  • Proven experience as a restaurant or bar manager (3+ years preferred).

  • Strong leadership, organizational, and communication skills.

  • Knowledge of food and beverage operations, POS systems, and inventory management.

  • Familiarity with licensing laws, health and safety regulations.

  • Ability to work flexible hours, including late nights and weekends.

• Preferred Qualifications:

o    Certification in Hospitality Management or related field.

o    WSET Beverage Service Certification.

o    Experience with event planning or private dining services.