Restaurant Manager (Italian Speaker)

An Exhilarating
Opportunity

Are You Ready for a Daring Challenge
with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels
and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard
across the Industry.

Join the FIVE Tribe - and Get Ready to
Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent
Communication, Leadership and Organisational Skills. As an Astute Creative and
Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a
Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and
You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude
Coupled with An Inherent Flair for Taking Ownership Makes You a Highly
Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to
Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that
Their and Your Journey at FIVE is nothing short of Sensational. Joining our Food and Beverage Team as a Restaurant
Manager will Empower you to deliver Exceptional Experiences across our
award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential
in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A minimum of 3 years of experience as an Assistant Restaurant Manager or
  Restaurant Manager in a Luxury Hotel is preferred.
  
• Demonstrated expertise as a Restaurant Manager or in a comparable
  Leadership Position within an upscale Italian concept restaurant, ideally in a
  dynamic, opulent environment featuring performances by world-renowned DJs.
  
• Extensive knowledge of Italian cuisine, culture, and dining etiquette,
  coupled with an Authentic Passion for delivering a captivating and immersive
  Dining Concept.
  
• A Bachelor's degree in Hospitality Management or a related field
  (preferred).
  
• Flexibility to work a variety of shifts, including weekends and
  holidays, based on the requirements of the Hotel.
  
• Computer literacy, with a mastery of Word, Excel, and
  Outlook, while possessing an exceptional knowledge of Restaurant Management
  software and POS systems.
  
• Comprehensive understanding of Health and Safety
  Regulations, Food Hygiene Standards, and Best Practices in Restaurant
  Operations.
  
• Proven track record in Achieving Financial Targets,
  managing budgets, and implementing cost control measures without compromising on
  quality and service.
  
• A Welcoming and Enthusiastic Energy that sets
  the tone for a Sensational Guest Experience.
  
• Professional, Insta-Worthy Appearance, always adhering to FIVE’s
  Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
  
• Next-Level Organisational and Leadership
  skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• A Proactive Nature, coupled with a
  meticulous Eye for Detail, ensuring every aspect of the Operation is curated to
  perfection.
  
• Excellent communication and interpersonal skills, leveraging
  strong verbal and written skills to engage effectively with Guests, FIVE Tribe
  Members, and stakeholders.
  
• Finds creative solutions and takes ownership
  of all duties and tasks assigned, while ensuring an unparalleled Journey at
  FIVE.
  
• Skills in Improving Customer Satisfaction and
  Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Star’ Visionary Thinking by finding
  creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency
  in English and Italian (Additional languages are a Plus).
  
• A Team Player and 'People-Oriented'
  Leader, passionate about Motivating and Training a successful and productive Food
  and Beverage Team.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key
Responsibilities

• Leads an industry-leading FIVE Tribe, where
  each member embodies the ‘Vibe at FIVE’ and contributes to the disruptive,
  next-level Guest Experience.
  
• Continuously delivers exceptional Service by
  personally interacting with Guests throughout their Dining Experience.
  
• Ensures a Seamless Dining Experience for
  Guests, Anticipating their Needs and Exceeding Expectations.
  
• Showcases a Proactive Approach to addressing
  Guests' concerns and fulfilling their requests, Swiftly Resolving any issues to
  ensure exceptional Guest Satisfaction.
  
• Enhances the overall Guest Experience by
  ensuring Seamless Operations and Excellence in Service Delivery.
  
• Regularly evaluates and enhances the buzzing ambiance of
  the Dining Destination, overseeing
  table settings, lighting, music, and décor to create an Authentic and Immersive Italian
  dining experience.
  
• Develops and implements visionary Standard
  Operating Procedures (SOPs) for all aspects of restaurant operations, including
  opening and closing procedures, reservation management, table seating, and
  service flow to provide a first-in-class Guest Journey.
  
• Monitors and manages the restaurant’s Inventory
  with remarkable Attention to Detail, including supplies, equipment, and
  ingredients, ensuring optimal stock levels, minimal wastage, and Efficient Utilisation.
  
• Enforces stringent Health and Safety
  Standards, including Sanitation Guidelines, and Food Quality Control measures
  to meet Regulatory Requirements and maintain FIVE’s industry-leading Standards
  of Cleanliness and Hygiene.
  
• Contributes to a Luxurious Dining Experience
  by working Collaboratively with the Food and Beverage Team to maximise Guest
  Satisfaction and ensure top-notch Service.
  
• Collaborates with the Executive Chef
  to craft a bespoke menu that showcases next-level Italian cuisine, whilst incorporating
  seasonal, authentic, and innovative Culinary Masterpieces and Considering Guest Preferences and market Trends.
  
• Coordinates with the Culinary Team to ensure
  the Availability of high-quality Ingredients and Maintain consistent Standards
  of Food Preparation and Presentation.
  
• Monitors Menu Performance, gathers Guest Feedback, and makes adjustments to enhance Profitability, Customer Satisfaction, and Culinary Creativity.
  
• Maximises revenue and profitability through
  proactive Strategies, effective Cost-Control measures, first-in-class Pricing
  Strategies and well-planned sales promotions.
  
• Explores opportunities for Revenue Growth, such as private events, collaborations, and partnerships, while Maintaining the Integrity of
  the Dining Concept.
  
• Analyses financial reports, such as sales
  trends, food and beverage cost, and labour cost, to Identify Opportunities for
  improvement and implement corrective measures to Optimise Profitability.
  
• Collaborates with the Finance Department to ensure accurate Financial Reporting, Monitor
  budgetary constraints, and Maintain
  effective cost management.
  
• Selects and hires Talented Individuals who
  possess a genuine passion for Italian cuisine and Service Excellence.
  
• Conducts comprehensive Onboarding and Training
  Programmes to equip 'FIVERs' with the necessary skills to curate a sensational
  Dining Experience.
  
• Motivates and fosters a positive work
  environment that encourages Growth and Collaboration, through ongoing Training
  Initiatives, Mentorship and remarkable Leadership that emphasises ‘FIVE-Styled’
  Guest Interaction, Attention to Detail and the importance of Personalised
  Service.
  
• Hosts regular Team Meetings and ongoing
  bespoke Training Sessions to improve Product Knowledge and Service Skills.
  
• Schedules the Restaurant Team efficiently to ensure
  optimal coverage during peak hours, special events, and low occupancy periods,
  while Maintaining boundary-breaking Service Standards.
  
• Stays informed about Industry Trends, emerging
  ingredients, and cutting-edge Culinary Techniques to consistently enhance
  Guests' Dining Experience.
  
• Embodies a Visionary Mindset that continuously
  Disrupts and Breaks Boundaries.
  
• Contributes to the signature behind-the-scenes
  'Vibe at FIVE,' playing a vital role in the success of FIVE’s award-winning
  initiatives.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident
yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and
apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming
Back for More. If you Dream of being surrounded by Like-Minded Individuals who
share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury
Living and Hospitality, with its UAE-based Destinations being the first and
only Hotels in the UAE to obtain the International Renewable Energy
Certificates (I-REC) for achieving 100% renewable electricity for 2022. The
company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a
completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm
Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings.
FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive
84 Points under LEED v4's BD+C and ID+C rating system, making it one of just
five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment
to making ‘Sustainability without Compromise on Luxury Living’ central to its Future
Vision, with FIVE LUXE
already on track to acquire LEED Platinum (BD+C). These Achievements highlight
FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations,
Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70
nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse
and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE
does not discriminate based on disability, race, age, sex, gender, sexual
orientation, ethnicity, religion or belief, nationality, marital status, or any
other basis protected under national or local laws. Ranked 10th on the Great
Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more
than a group of people working together – it is a Family bonded by common Values
and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and
Resorts

FIVE Hotels and Resorts prides itself
on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish
Destinations are the epitome of Glamour and Experiential Luxury, and currently
consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE
LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who
Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s
award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife
Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of
High Achievers who Fearlessly Challenge Conventions on a Global Stage.