Retail Sales Executive -Automotive

Sales & Customer Engagement:

• Actively promote and sell Great Wall Motors vehicles to walk-in customers and prospective leads.
  




• Conduct professional vehicle presentations and test drives to highlight product features and benefits.
  




• Understand customer requirements and recommend appropriate vehicle models, financing options, and accessories.
  




• Achieve monthly and quarterly sales targets as set by the management.
  




• Manage the entire sales process — from initial contact to deal closure and post-sale follow-up.
  

Customer Relationship Management:

• Build and maintain strong, long-term relationships with both new and existing customers.
  




• Ensure a high level of customer satisfaction through consistent communication and service excellence.
  




• Handle customer inquiries and resolve concerns promptly and professionally.
  

Documentation & Process Compliance:

• Ensure accuracy and completeness of all sales documentation, including sales agreements, loan/finance applications, and delivery paperwork.
  




• Coordinate with the finance and insurance teams to facilitate smooth transaction processing.
  




• Maintain up-to-date records in the CRM system for all customer interactions and sales activities.
  

Market & Product Knowledge:

• Stay updated with the latest product features, pricing, and promotional campaigns of GWM and competitors.
  




• Understand automotive market trends and customer preferences to better position GWM products.
  




• Provide feedback to management on customer needs, market trends, and competitor activities.
  

Requirements

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
  




• Experience: Minimum 2 years of automotive sales experience (excluding Toyota and Nissan).
  

  
  
  
  

  • Candidates from luxury or premium retail backgrounds may also be considered if non-automotive.
    

  
  



• Driving License: Must hold a valid UAE driving license.
  




• Language: Proficiency in English is required; Arabic speaking is an added advantage.
  




• Knowledge: Strong understanding of the automotive industry, vehicle financing options, and customer service best practices.
  

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
  




• Strong negotiation and closing abilities.
  




• Customer-oriented with a passion for delivering exceptional service.
  




• Goal-driven and self-motivated with a proactive sales approach.
  




• Professional appearance and conduct.
  




• Ability to work under pressure and meet deadlines.