Rotana UAE Careers - Valet Parker

Job Description:

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Valet Parker you are responsible to park and return guest cars in an appropriate manner whereby your role will include key responsibilities such as:

Job Responsibilities:

• Maintain and safeguard all guest car keys and record every car parked
• Ensure effective handover is done upon duty start, gaining information from earlier shift colleagues
• Treat all clients and colleagues in a polite and courteous manner at all times
• Make control tours at the main door ensuring that cleanliness is at maximum level
• Forward all guest complaints or problems to Superiors
• Maintain an up to date knowledge of the hotel services and respond to guest queries
• Ensure that cars are delivered within 5 minutes upon guest request
• Ensure that airport / crew transportation flow is maintained effectively if applicable
• Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
• Establish and maintain good public relations with guests while meeting or exceeding their expectations
• Be aware of the UAE driving regulations and abide by them
• Ensure guests are greeted upon arrival, tickets are given promptly and cars are parked

Job Requirements:

• You should ideally have previous experiences in a similar position within the hospitality field.
• You must also have good command in both written and spoken English and need to be a holder of a valid country Driving License.
• Teamwork
• Recognizing Differences
• Understanding the Job
• Taking Responsibility
• Customer Focus
• Adaptability

Job Details:

Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Abu Dhabi, UAE

Application Deadline: N/A

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