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Customer Follow-Up:Proactively follow up withcustomers to ensure satisfaction and address any concerns.Respondto customer inquiries promptly andprofessionally.
Sales Team Coordination:Act as aliaison between the sales team and other departments to facilitatesmooth communication and collaboration.Assist in organizing andcoordinating sales meetings and events.
DataManagement:Maintain accurate and up-to-date customer records andsales files. Regularly update customer information in the excelfiles.
Order Processing: Assist in processingsales orders and ensuring timely delivery of products orservices.
Communication: Communicate effectivelywith customers and internal teams to provide updates on orders,deliveries, and any relevant information.
Handleincoming and outgoing calls professionally andcourteously.
Reporting: Generate and provideregular reports on sales activities, customer feedback, and orderstatus.
Documentation: Prepare and maintaindocumentation related to sales, contracts, and customerinteractions.
Problem Resolution:Address andresolve customer issues and concerns promptly andeffectively.
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