About Us:
Globenir is a pioneering startup specializing in creating custom wooden world maps and customizable gifting items among a range of other distinctive products. Our team at Globenir meticulously handcrafts unique and premium cartographic renditions of the world map using high-quality wood. These exceptional creations are fully customizable and tailored to individual preferences and styles.
Job Description:
We're seeking a Sales Intern to join our team and potentially transition into a full-time role. As a Sales Intern, you'll be instrumental in driving revenue growth by engaging with potential customers and assisting our sales team. If you're enthusiastic about sales, eager to learn and thrive in a dynamic environment, we encourage you to apply and be a part of our commitment to exceeding sales targets.
Key Responsibilities:
- Engage with potential customers through various channels like phone, email, chat, or social media to promote our products/services.
- Listen attentively to customer inquiries, objections, and feedback.
- Identify and address customer concerns or objections in a timely and satisfactory manner.
- Propose solutions and take ownership of issues to ensure a positive outcome.
- Develop a thorough understanding of our products/services to provide accurate information and effectively address customer needs.
- Stay updated on changes or updates in products/services and convey this information to customers.
- Assist customers with the sales process, including order placement, tracking, and handling returns or exchanges.
- Ensure customer satisfaction by meeting or exceeding their expectations during the sales process.
- Solicit feedback from customers and use it to enhance our sales approach.
- Maintain accurate records of customer interactions and sales transactions.
- Document common sales objections and effective rebuttals for future reference.
- Collaborate with other departments, such as marketing and product development, to align sales efforts with customer needs and improve the overall sales experience.
- Manage time effectively to handle multiple sales inquiries simultaneously without compromising quality.
- Resolve conflicts professionally to maintain positive relationships with potential customers.
Qualifications:
- Previous experience in sales or related fields is a plus.
- Current enrollment in a bachelor's program, preferably in a related field, is desirable.
- Strong organizational skills with meticulous attention to detail.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast-paced, dynamic sales environment.
Requirements:
- Driver's license (Own transportation)
- Valid and unrestricted visa
- Willingness to work on-site at our office when needed.
What We Offer:
- Valuable hands-on experience in customer service and problem-solving.
- Hybrid work formatÂ
- Mentorship and guidance from our team.
- Flexible work hours to accommodate your schedule.
- A collaborative and innovative work environment.
- The opportunity to make a real impact on our startup's online presence.