Sales Manager - UAE

About Exotel

Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences—voice, messaging, agents, and AI-driven bots.

With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.

As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)—all while navigating regulatory and scale challenges.
Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.

The Role:

This is for the hunter, the strategist, the relationship-builder who loves to win.

As a Sales Manager based in Dubai, You'll own the entire enterprise sales motion, partnering with top-tier clients to transform their customer engagement with our full-stack platform. If you're a seasoned solution seller ready to make a significant mark in the dynamic MEA market, we want you on our team.

What You'll Own

Your primary focus is driving high-impact revenue and growing our footprint across the UAE enterprise segment.

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  Own the Hunt: Manage the end-to-end sales cycle, from prospecting and pitching to negotiating and closing large-scale enterprise deals (New Logo Acquisition).

  
  


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  Be the Consultant: Strategically map the market, anticipate client needs, and position our CPaaS, Contact Center, and AI solutions as the clear path to better CX.

  
  


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  Build Trust: Cultivate high-value, long-term relationships with CXOs and senior leaders in the region. We treat our customers #LikeAFriend.

  
  


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  Scale the Ecosystem: Actively manage and expand our network of regional partners, treating them as extensions of our own sales engine.

  
  


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  Drive Growth: Focus on securing initial deals and identifying opportunities for upselling/cross-selling to ensure maximum account value.

  
  

What You Bring

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  A Solid Foundation: 8-10 years of experience in Software/Solution Sales in the UAE market, with a strong track record in Enterprise SAAS 

  
  


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  sales.

  
  


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  Sales Savvy: You're a natural concept seller who is effective in engaging technical and business stakeholders at all levels.

  
  


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  UAE Presence: You are currently based out of the UAE and understand the regional business landscape.

  
  


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  Tech Comfort: You are articulate and comfortable explaining complex technology solutions in a consultative manner.

  
  


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  Education (Bonus): A B.Tech/MBA is preferred, but your performance track record matters most.