Senior Analyst Vendor Onboarding and Performance

What You'll Be Doing:

• Manage and coordinate vendor onboarding and offboarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals, and workflow records to ensure accuracy, completeness, and compliance.
• Support sanctions screening, UBO verification, AECB checks, and other due diligence activities in accordance with bank policies.
• Maintain vendor master data, monitor document expirations, and ensure records remain audit-ready.
• Coordinate vendor performance review cycles, including scorecard preparation, KPI tracking, and stakeholder feedback collection.
• Monitor vendor service levels, remediation plans, and performance improvement initiatives.
• Prepare management reports, MIS dashboards, and governance packs covering onboarding metrics, performance trends, SLA adherence, and operational exceptions.
• Conduct first-level quality reviews of vendor management activities and provide procedural guidance where required.
• Collaborate with business owners, procurement, compliance, finance, and offshore delivery teams to ensure smooth execution of vendor management processes.
• Support audits, regulatory reviews, and continuous process improvement initiatives within the Vendor Management Office.