Senior Application Support Engineer Lending Systems

We have an urgent requirement for Senior Application Support Engineer – Lending Systems  in banking domain is  required for our banking clients in Abu Dhabi ,UAE

 Strong, hands-on experience with Lending domain systems: LendPerfect, Intellect, and Oracle-based loan/card platforms.--Must

Hands on analyze, troubleshoot, and resolve technical issues ,f IT Change Management and Problem Management processes--MustAbility to operate in a 24x7 production support environment--MustIBM WebSphere administration & Unix/RHEL and Java ,IBM (MQ),Oracle Database , Rest API--MustUnix/RHEL and Java knowledge for application support.--MustBanking Domain --Must

Overview

• Role focuses on production support and change delivery for Lending (Loan Onboarding) and Cards platforms using LendPerfect, Intellect, and Oracle-based systems in a 24x7 environment.

Key Responsibilities

• Analyze, troubleshoot, and resolve incidents by coordinating with vendors and internal IT; manage end-to-end issue resolution.


• Support SIT/UAT, ensure smooth cutover from projects to production, and provide hypercare.


• Review vendor solutions for alignment with technical and project requirements.


• Guide business users on system functionality and capabilities.


• Drive Problem and Change Management activities and maintain runbooks/knowledge base.

Skill Set 

• Strong, hands-on experience with Lending domain systems: LendPerfect, Intellect, and Oracle-based loan/card platforms.


• IBM WebSphere administration and deployment workflows.


• Unix/RHEL and Java knowledge for application support.


• Oracle Database 19c: SQL development and performance tuning.


• Messaging: IBM MQ (queues), Topics, and related messaging frameworks.


• Basic knowledge/usage of REST APIs and MQ queues within integrations.


• Solid grasp of ITIL processes: Incident, Problem, and Change Management.


• Ability to operate in a 24x7 production support environment and handle high-pressure situations; excellent coordination with vendors and cross-functional IT teams.

Experience

• Minimum 3 years in IT within banking, including 1–2 years directly handling application systems and technical production support for lending/card platforms.