Senior Assistant I - Broking

{"description": " Company:
Guy Carpenter

Description:

Overview
We are seeking a detail-oriented Broking Support Specialist to assist Brokers with policy management, proposal preparation, presentation creation and day-to-day client servicing. The ideal candidate will build and maintain strong relationships with small to medium clients and internal teams, coordinate junior support staff activities, and support surety and bond administration where required.

Key Responsibilities
- Support Brokers in all aspects of policy administration, proposal preparation and client presentation development.
- Build and maintain ongoing relationships with small to medium clients and internal colleagues, ensuring consistently high service standards.
- Oversee and review communications from junior support staff to ensure accurate, professional and timely correspondence with client and carrier representatives.
- Provide guidance to Brokers on coverage questions and program adjustments; gather information and prepare documentation to support broker recommendations.
- Prepare and issue invoices; identify and resolve low-complexity billing issues in a timely manner.
- Supervise and coordinate clerical functions performed by junior support staff (e.g., photocopying, scanning, filing, word processing).
- Under occasional supervision, enter new bonds, upload documents, update client demographics, process renewals and produce client reporting.
- Interact with Surety clients to document and execute new and renewal surety requirements; perform bond issuance and renewal processes in compliance with internal and regulatory protocols.
- Maintain accurate records, ensure documentation completeness and support audit or compliance requests as needed.

Qualifications
- Relevant experience in insurance broking, surety/bond administration, or related insurance support role.
- Strong knowledge of industry markets, policy documentation and broking workflows.
- Experience with invoicing and basic billing problem resolution.
- Proficient with Microsoft Office applications and comfortable with document management systems; experience with broker management systems is an advantage.
- Excellent written and verbal communication skills; proven ability to liaise with clients, carriers and internal teams.
- Strong organizational skills, attention to detail, and ability to manage multiple priorities and supervise junior staff.
- Customer-focused mindset with professional presentation skills.
- Education: Diploma or degree in business, finance, insurance or related field preferred.

What We Offer
A collaborative team environment where accuracy, client service and professional development are valued. Competitive compensation and the opportunity to work alongside experienced Brokers and subject-matter experts.

To apply, please submit your CV and a brief cover note highlighting relevant broking or surety experience.

At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit guycarp.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one \"anchor day\" per week on which their full team will be together in person.", "salary_raw": "Row(double=None, string=None)"}