Senior Business Development Manager

Senior Business Development Manager – (Dubai) 

About myZoi
myZoi is an exciting licensed fintech aiming to promote financial inclusion
globally. Our vision is to provide a level playing field for the underbanked by
enabling access to essential financial services in an affordable, convenient,
and transparent manner. We are looking for smart, ambitious, and purpose -driven individuals with
a track record of sales to join our team.

The Opportunity 

This is an opportunity to
join myZoi as a Senior Business Development Manager. The role will be based in Dubai,
UAE.

Key Responsibilities

Strategy

• Build a sustainable pipeline of
  companies with a large number of lower -income employees
  
• Efficiently acquire users from
  onboarded companies and grow the relationship
  
• Promote product, volume and revenue growth
  
• Capture and share client feedback to support
  continuous improvement of the product offering
  
• Act as an ambassador for the company
  and promote its value proposition to clients and other external stakeholders
  
• Understand and stay up to date with
  the regulatory environment, competition, and business opportunities
  

• Achieve defined targets for onboarding
  companies through B2B sales and acquiring end users from these companies
  
• Draw up periodic plans to generate new business to achieve set sales
  targets and objectives
  
• Source and call on prospects on an ongoing basis to maintain a
  strong sales pipeline
  
• Undertake sales presentations and organise monthly roadshows as per
  the agreed numbers
  
• Establish and maintain close business collaborations with partners
  across the group to generate new business leads
  
• Solicit referrals from clients and business partners
  
• Build and deepen relationships with
  the existing client base to increase business penetration and cross -selling
  
• Develop and implement sales and
  service plans to achieve agreed sales and revenue targets for existing and new
  clients
  
• Carry out agreed sales activities,
  client presentations, attend events, financial literacy sessions, and other commercial
  initiatives
  
• Drive business volume growth and
  increase subscriber base product adoption
  
• Prioritise activities based on clients'
  existing or potential business and revenue contribution
  
• Build an information database on existing clients to support
  relationship building and business growth efforts
  
• Keep abreast of clients' needs and conduct regular checks on market
  trends and competitors' programme offering
  

Processes

• Maintain sales discipline and ensure
  the pipeline is strong and updated accurately 
  
• Provide truly professional key account management service to achieve
  a high level of customer satisfaction and retention
  
• Practise service excellence when
  handling customer issues, complaints, and product enquiries in a timely, responsive,
  and problem -free manner
  
• Work with the relevant teams across implementation, partnerships, products,
  legal, operations, compliance and risk within the company to maintain a
  high level of customer satisfaction
  
• Enhance service levels through recommendation of improvements in
  operational processes, procedures and products based on customer feedback
  
• Ensure smooth and timely closure of sales mandates and client
  onboarding
  
• Ensure relevant forms and documents are submitted for processing
  according to the approved timeline and requirements
  
• Ensure customers' personal information
  and documents are managed confidentially
  
• Ensure all due diligence on matters related to Money Laundering and
  CDD for onboarding are carried out in accordance with compliance policies
  

People and Talent

• Motivate oneself to improve selling
  and personal skills, especially in meeting sales targets, relationship
  management with clients and other stakeholders. Strong time management,
  communication and presentation skills
  
• Upgrade knowledge and stay informed of
  new developments in fintech, competition, banking, payroll and payment products
  and services
  

Risk Management

• Ensure compliance with the Company's
  standards and policies and regulatory requirements pertaining to money
  laundering and CDD.
  
• Exercise due care and diligence on
  matters related to money laundering and CDD in day -to -day sales processes.
  
• Acquire relevant knowledge and
  training, and provide support to the broader team
  
• Maintain zero tolerance for fraud and
  mis -selling.
  

Governance

• Act and escalate quickly when any risk
  or control weakness becomes apparent, and ensure it is addressed within an
  appropriate timeframe and escalated through the relevant committees.
  
• Work with multiple stakeholders to
  establish the applicable risk and control framework to ensure that the Group's
  ability to remain within risk appetite is not materially threatened.
  
• Familiarise yourself with the
  Company's and the Group's governance structures and mandatory processes.
  

Regulatory & Business
Conduct

• Display exemplary conduct and live by the companies Values and Code
  of Conduct.
  
• Take personal responsibility for embedding the highest standards of
  ethics, including regulatory and business conduct. This includes
  understanding and ensuring compliance with, in letter and spirit, all
  applicable laws, regulations, guidelines and the Group Code of Conduct.
  
• Support the company to achieve fair outcomes for Clients.
  
• Effectively and collaboratively identify, escalate, mitigate and
  resolve risk, conduct and compliance matters.
  

Key Stakeholders

• Product team
  
• Partnerships team
  
• Implementation managers
  
• CFCC & Risk team
  
• Legal, Operations & Service teams
  
• Business team
  
• External clients and relevant stakeholders
  

Qualifications & Requirements

• A graduate with 10+ years of business
  development / sales experience, preferably gained in the fintech, banking, exchange
  house, or financial services industry covering payroll services
  
• Sound knowledge of financial products,
  with a deep understanding of underbanked payroll services in UAE and a
  willingness to learn.
  
• Solid market connections and
  networking experience with large corporate clients across the UAE
  
• Good knowledge of current Fintech offerings in the payroll
  and payment services space
  
• Track record of consistently exceeding
  sales goals
  
• Strong interpersonal, stakeholder
  management and communication skills, with the ability to deal with all levels
  of people, often in complex and difficult situations
  
• Team player who shows initiative and assertiveness
  
• Self -motivated and keen to upgrade and
  improve personal knowledge and skills to meet the evolving job requirements
   
  

At myZoi we strive to create a both a
product and a team that embraces equality, inclusion, diversity and freedom. We
want people who can be themselves and bring their own brand of value to the
team. Come and join us!