Senior Delivery Manager Jobs In Ajman | EPAM Systems

Senior Delivery Manager Jobs In Ajman | EPAM Systems

About the job

The Senior Delivery Manager will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-wining Design, development and technology teams who are passionate about what they do and how they do it. You will play a key role building strong business and technology relationships, take a ‘hands on’ approach to define and deliver, and embody and drive a culture of continuous improvement.

Requirements

• Expected to have at least 10 years in IT and at least 5+ years in positions of a Project / Program Manager, Coordinator, Solution / Systems / Enterprise Architect; Delivery Manager
• Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
• Experience working in an agile environment
• Drive innovation in Enterprise Service Management
• Develop the processes and procedures required to deliver the services
• Ensuring that ESM policies, processes and procedures documentation is created, updated and maintained as well as communicated across the organization
• Provides strong leadership, guidance and direction related to ESM and provides advice and counsel to staff on ESM principles
• Develops, monitors, and reviews monthly reports for all ESM tickets
• Monitors the quality and consistency of work delivered by staff in Service Management Office as well as for the Technical Support team