Senior eFX Operations Analyst - Retail FX/CFD

About MarketsVox

MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader. We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact. As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX Operations professional to join the team.

The Opportunity

This is a high-ownership, technically demanding role at the heart of our trading operations. As Senior eFX Operations Analyst, you'll be the go-to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5). You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems.

If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite — this is the role for you.

What You'll Own

Bridge Connectivity

• Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts
• Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow
• Produce weekly and monthly performance reports, delivering actionable insights to stakeholders

MetaTrader (MT4/MT5) Administration

• Configure group settings, automation features, and symbol parameters across MT4 and MT5
• Administer MetaTrader server infrastructure, ensuring high availability and optimal performance
• Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirements

Trading Operations & Support

• Manage trading holiday calendars across all platforms and markets
• Serve as a senior escalation point for trade support queries from clients and internal teams
• Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time

Third-Party Integrations

• Lead the installation, configuration, and monitoring of third-party plugins across trading platforms
• Evaluate new technologies and vendor solutions, providing recommendations aligned with business goals

Collaboration & Continuous Improvement

• Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities
• Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage
• Maintain thorough, up-to-date documentation across all systems and processes
• Identify process gaps and design scalable improvements that strengthen operational performance

Why This Role Stands Out

• Direct access to the CEO and senior leadership — your work is seen and valued
• Genuine ownership of critical infrastructure, not a support role
• Clear pathway to team leadership as the business scales
• Fast-paced, innovative environment where your ideas can actually change how we operate

Who You Are

• Extensive hands-on experience with bridges including Centroid and PrimeXM xCore — connector setup, FIX account management, and reporting
• Proven expertise in MetaTrader MT4/MT5 server administration, including group configuration, symbol management, and cluster setup
• Solid grounding in FIX protocol and electronic trading connectivity
• Strong background in server management, hardware optimisation, and infrastructure monitoring
• Deep understanding of CFD brokerage operations and retail FX/electronic trading environments
• Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously
• Self-directed and comfortable working independently in a remote-first environment
• Excellent communicator in English, written and verbal
• Naturally curious — you keep up with industry developments and bring new ideas to the table

Perks & Benefits

• Competitive salary package, benchmarked to reflect your expertise
• 25 days annual leave + paid sick leave
• Funded professional development — training programmes, industry certifications, and soft skills
• Regular team-building events and a genuinely close-knit company culture
• Opportunity to build and lead your own team as the business grows