Senior Escrow Manager

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile.

Job Purpose:

Contribute to the achievement of TBG plans by prompting and marketing escrow products and relationships in line with business strategy, exploit market opportunities, to differentiating bank offerings to meet customer needs in the most effective way.

Principal Accountabilities:



Revenue Generation, identifying new opportunities related to Escrow Services, by adding new customers and increase SOW of existing customers

Plan sales strategy, develop sales pipeline and prepare proposals, to achieve Financial targets and a maximize TBG profits

Handling day to day escrow sales and advisory to the existing and new clients. Identifying opportunities, meeting up clients along with relationship team 

Advise business requirements for enhancing existing escrow capabilities, and work with Product / IT department, audit and risk team to formulate the project plan, delivery schedules testing and implementation. Monitor the project progress in all aspects from requirements conceptualization to implementation

Advise management and product teams of new market developments from all aspects.  

Visit clients and regulators on a regular basis, and ensure there future needs are advised to management

Assist in the development of escrow system along with enhancing the overall product offering, assisting in all activities related to escrow management.

Ensure all customer applications and documentation are complete while coordinating with all depts to ensure agreed upon TAT are met .

Ensure coordination with all stakeholders internal & external including Regulators to provide all required periodic reports and MIS required by them.

Ensure compliance with all audit, internal & external including Regulators policies ,regulations, procedures with no deviation 

Qualifications & Experience:

Diploma in Banking / BS Degree in related study .

8 –10 years of experience in the banking industry.

Knowledge of escrow business & Cash management.

Established understanding of regulatory escrow requirements.

Established relationship with all regulatory bodies (ie. DLD RERA, ADM, RAK RERA, AJMAN RERA & insurance authority CBUAE)

2 years of marketing banking products function would be desirable.